-        info_dict = {'id': player_info['VID'],
-                     'title': player_info['VTI'],
-                     'description': player_info['VDE'],
-                     'upload_date': unified_strdate(player_info['VDA'].split(' ')[0]),
-                     'thumbnail': player_info['programImage'],
-                     'ext': 'flv',
-                     }
-
-        formats = player_info['VSR'].values()
-        # We order the formats by quality
-        formats = sorted(formats, key=lambda f: int(f['height']))
-        # Pick the best quality
-        format_info = formats[-1]
-        if format_info['mediaType'] == u'rtmp':
-            info_dict['url'] = format_info['streamer']
-            info_dict['play_path'] = 'mp4:' + format_info['url']
-        else:
-            info_dict['url'] = format_info['url']
+        vsr = try_get(player_info, lambda x: x['VSR'], dict)
+        if not vsr:
+            error = None
+            if try_get(player_info, lambda x: x['custom_msg']['type']) == 'error':
+                error = try_get(
+                    player_info, lambda x: x['custom_msg']['msg'], compat_str)
+            if not error:
+                error = 'Video %s is not available' % player_info.get('VID') or video_id
+            raise ExtractorError(error, expected=True)
+
+        upload_date_str = player_info.get('shootingDate')
+        if not upload_date_str:
+            upload_date_str = (player_info.get('VRA') or player_info.get('VDA') or '').split(' ')[0]
+
+        title = (player_info.get('VTI') or title or player_info['VID']).strip()
+        subtitle = player_info.get('VSU', '').strip()
+        if subtitle:
+            title += ' - %s' % subtitle
+
+        info_dict = {
+            'id': player_info['VID'],
+            'title': title,
+            'description': player_info.get('VDE'),
+            'upload_date': unified_strdate(upload_date_str),
+            'thumbnail': player_info.get('programImage') or player_info.get('VTU', {}).get('IUR'),
+        }
+        qfunc = qualities(['MQ', 'HQ', 'EQ', 'SQ'])
+
+        LANGS = {
+            'fr': 'F',
+            'de': 'A',
+            'en': 'E[ANG]',
+            'es': 'E[ESP]',
+            'it': 'E[ITA]',
+            'pl': 'E[POL]',
+        }
+
+        langcode = LANGS.get(lang, lang)
+
+        formats = []
+        for format_id, format_dict in vsr.items():
+            f = dict(format_dict)
+            versionCode = f.get('versionCode')
+            l = re.escape(langcode)
+
+            # Language preference from most to least priority
+            # Reference: section 6.8 of
+            # https://www.arte.tv/sites/en/corporate/files/complete-technical-guidelines-arte-geie-v1-07-1.pdf
+            PREFERENCES = (
+                # original version in requested language, without subtitles
+                r'VO{0}$'.format(l),
+                # original version in requested language, with partial subtitles in requested language
+                r'VO{0}-ST{0}$'.format(l),
+                # original version in requested language, with subtitles for the deaf and hard-of-hearing in requested language
+                r'VO{0}-STM{0}$'.format(l),
+                # non-original (dubbed) version in requested language, without subtitles
+                r'V{0}$'.format(l),
+                # non-original (dubbed) version in requested language, with subtitles partial subtitles in requested language
+                r'V{0}-ST{0}$'.format(l),
+                # non-original (dubbed) version in requested language, with subtitles for the deaf and hard-of-hearing in requested language
+                r'V{0}-STM{0}$'.format(l),
+                # original version in requested language, with partial subtitles in different language
+                r'VO{0}-ST(?!{0}).+?$'.format(l),
+                # original version in requested language, with subtitles for the deaf and hard-of-hearing in different language
+                r'VO{0}-STM(?!{0}).+?$'.format(l),
+                # original version in different language, with partial subtitles in requested language
+                r'VO(?:(?!{0}).+?)?-ST{0}$'.format(l),
+                # original version in different language, with subtitles for the deaf and hard-of-hearing in requested language
+                r'VO(?:(?!{0}).+?)?-STM{0}$'.format(l),
+                # original version in different language, without subtitles
+                r'VO(?:(?!{0}))?$'.format(l),
+                # original version in different language, with partial subtitles in different language
+                r'VO(?:(?!{0}).+?)?-ST(?!{0}).+?$'.format(l),
+                # original version in different language, with subtitles for the deaf and hard-of-hearing in different language
+                r'VO(?:(?!{0}).+?)?-STM(?!{0}).+?$'.format(l),
+            )
+
+            for pref, p in enumerate(PREFERENCES):
+                if re.match(p, versionCode):
+                    lang_pref = len(PREFERENCES) - pref
+                    break
+            else:
+                lang_pref = -1
+
+            format = {
+                'format_id': format_id,
+                'preference': -10 if f.get('videoFormat') == 'M3U8' else None,
+                'language_preference': lang_pref,
+                'format_note': '%s, %s' % (f.get('versionCode'), f.get('versionLibelle')),
+                'width': int_or_none(f.get('width')),
+                'height': int_or_none(f.get('height')),
+                'tbr': int_or_none(f.get('bitrate')),
+                'quality': qfunc(f.get('quality')),
+            }
+
+            if f.get('mediaType') == 'rtmp':
+                format['url'] = f['streamer']
+                format['play_path'] = 'mp4:' + f['url']
+                format['ext'] = 'flv'
+            else:
+                format['url'] = f['url']
+
+            formats.append(format)
+
+        self._check_formats(formats, video_id)
+        self._sort_formats(formats)