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[youtubedl] / .github / ISSUE_TEMPLATE_tmpl.md
1 ## Please follow the guide below
2
3 - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly
4 - Put an `x` into all the boxes [ ] relevant to your *issue* (like that [x])
5 - Use *Preview* tab to see how your issue will actually look like
6
7 ---
8
9 ### Make sure you are using the *latest* version: run `youtube-dl --version` and ensure your version is *%(version)s*. If it's not read [this FAQ entry](https://github.com/rg3/youtube-dl/blob/master/README.md#how-do-i-update-youtube-dl) and update. Issues with outdated version will be rejected.
10 - [ ] I've **verified** and **I assure** that I'm running youtube-dl **%(version)s**
11
12 ### Before submitting an *issue* make sure you have:
13 - [ ] At least skimmed through [README](https://github.com/rg3/youtube-dl/blob/master/README.md) and **most notably** [FAQ](https://github.com/rg3/youtube-dl#faq) and [BUGS](https://github.com/rg3/youtube-dl#bugs) sections
14 - [ ] [Searched](https://github.com/rg3/youtube-dl/search?type=Issues) the bugtracker for similar issues including closed ones
15
16 ### What is the purpose of your *issue*?
17 - [ ] Bug report (encountered problems with youtube-dl)
18 - [ ] Site support request (request for adding support for a new site)
19 - [ ] Feature request (request for a new functionality)
20 - [ ] Question
21 - [ ] Other
22
23 ---
24
25 ### The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your *issue*
26
27 ---
28
29 ### If the purpose of this *issue* is a *bug report*, *site support request* or you are not completely sure provide the full verbose output as follows:
30
31 Add `-v` flag to **your command line** you run youtube-dl with, copy the **whole** output and insert it here. It should look similar to one below (replace it with **your** log inserted between triple ```):
32 ```
33 $ youtube-dl -v <your command line>
34 [debug] System config: []
35 [debug] User config: []
36 [debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
37 [debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
38 [debug] youtube-dl version %(version)s
39 [debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
40 [debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
41 [debug] Proxy map: {}
42 ...
43 <end of log>
44 ```
45
46 ---
47
48 ### If the purpose of this *issue* is a *site support request* please provide all kinds of example URLs support for which should be included (replace following example URLs by **yours**):
49 - Single video: https://www.youtube.com/watch?v=BaW_jenozKc
50 - Single video: https://youtu.be/BaW_jenozKc
51 - Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc
52
53 ---
54
55 ### Description of your *issue*, suggested solution and other information
56
57 Explanation of your *issue* in arbitrary form goes here. Please make sure the [description is worded well enough to be understood](https://github.com/rg3/youtube-dl#is-the-description-of-the-issue-itself-sufficient). Provide as much context and examples as possible.
58 If work on your *issue* required an account credentials please provide them or explain how one can obtain them.